Certificate IV in Frontline Management - Tracie Scarfone – Project 3 – Reflection 

Having watched the vodcasts regarding leadership and conducted my own interviews the following are my thoughts regarding how the processes could support team and individual learning in my workplace and the role of team leader.

 As part of our learning I found watching the videos regarding leadership an excellent alternative to reading printed information.   These days there is so much information we are expcted to take in  – reading it all is very difficult and it is possible that the points the writer considers the most important are misinterpreted or not taken in at all.    Using mediacasts provides variety in delivery of information, feels more personal and allows “light and shade” to the information and emphasis on specific points.

 For a Manager responsible for learning in the workplace delivering information using a combination of  traditional printed media, internet, ipods, blackberries etc can also allow individuals to use the media that best suits them at times that suit them.   For example I could have an interview running on my computer at home and be watching and listening at the same time as cooking dinner and washing dishes!     It is important however to keep in mind that there are those in the workplace that still struggle with, or don’t appreciate, advances in technology and that “technology” often lets us down with system crashes, lack of speed and other issues so it is important that it is just one of the options – not the only one.

 I can see great benefit also in using media casting in group situations.  For example in our branch there are many isolated small teams around the state – watching a video interview or presentation from a Manager  together via the internet as small groups would allow delivery of information in a more direct, almost personal, way and subsequent discussion within the small groups.    Seeing videos would also help in having staff feel more in touch with Managers and allow the personality of Managers to show.

 As a Manager, for my team to be able to learn in the way they are most comfortable with and get the most out of and feel part of the team is vital.   All of the above points show that using mediacasting can support this very effectively.

Project 3 Reflection

Team and individual learning in your workplace

I believe that the use of mediacasting has a huge part to play in the workplace for both individuals and teams. The option to be able to access such things as mobile phones, wireless laptops and internet provides endless opportunities especially in areas where teams are geographically dispersed. The provision of information through these mediums can be broadcast to large groups if necessary, and also helps to eliminate any misunderstanding in the intentions of the message. To be able to access broadcasts from people outside the organisation enables teams and individuals to gain valuable information in a direct manner.

The interview process was valuable in gaining an insight into another manager’s viewpoint, and how they see leadership in our workplace. By being able to record their thoughts this information can be passed to to other managers in a simple manner, and help them to see a different perspective on leasdership.

Your role as a team leader

The use of mediacasting in the team leader role would be very useful in providing outside views and information directly to staff. This would allow the staff to digest outside information at their own pace, and source varying views other than those provided soley through the workplace. Staff also operates at different levels and therefore using media casting would be a way of finding information to suit individual staff.

The use of the interview with my staff would be effective in fleshing out differing views and thoughts, and by recording those thoughts these can always be referred back to when necessary.

Interview between Mark Campbell Licensing Officer Dubbo & Neville Eade Licensing Officer Dubbo for Project 3 Frontline management.

Podcast: Play in new window | Download (840.0KB)

Question 4 about the usefulness of leadership theories and whether leaders are born or made.

  
Download now or listen on posterous

New Memo 4.wav (7296 KB)

Bernadette Harris
Captured @ E-learning 09
Sent from an iPhone

#elearning09

Posted via email from Harris Bromly’s E-Learning Posterous

Focus your elearning design on what people actually need to do!!!!!

Forget the extra info.

Use online learning as a safe place to practice what people really need to do in their job.

Scenario based learning helps people retain learning.

Organise learning around activities

Worthy of follow up:

Www.MakingChangeBlog.com

Elearning and the Science of Instruction Ruth Clark ET al

Bernadette Harris
Captured @ E-learning 09
Sent from an iPhone

#elearning09

Posted via email from Harris Bromly’s E-Learning Posterous

I’ve been searching and testing out a range of iPhone apps that will allow users (me and my students with iPhones) to gather audio, photos, and geo tag them, plus add text and upload the lot to my blog. Well tonight after weeks of searching, and what seems like hours of testing, I’ve found one that I think might come pretty close to doing the job.

Stay tuned trailblazers.

Same bat time ………
same bat channel ……..

to see the results.

From Wordpress iPhone app.

Testing photo upload

testing ShoZu capability