Certificate IV in Frontline Management - Tracie Scarfone – Project 3 – Reflection 

Having watched the vodcasts regarding leadership and conducted my own interviews the following are my thoughts regarding how the processes could support team and individual learning in my workplace and the role of team leader.

 As part of our learning I found watching the videos regarding leadership an excellent alternative to reading printed information.   These days there is so much information we are expcted to take in  – reading it all is very difficult and it is possible that the points the writer considers the most important are misinterpreted or not taken in at all.    Using mediacasts provides variety in delivery of information, feels more personal and allows “light and shade” to the information and emphasis on specific points.

 For a Manager responsible for learning in the workplace delivering information using a combination of  traditional printed media, internet, ipods, blackberries etc can also allow individuals to use the media that best suits them at times that suit them.   For example I could have an interview running on my computer at home and be watching and listening at the same time as cooking dinner and washing dishes!     It is important however to keep in mind that there are those in the workplace that still struggle with, or don’t appreciate, advances in technology and that “technology” often lets us down with system crashes, lack of speed and other issues so it is important that it is just one of the options – not the only one.

 I can see great benefit also in using media casting in group situations.  For example in our branch there are many isolated small teams around the state – watching a video interview or presentation from a Manager  together via the internet as small groups would allow delivery of information in a more direct, almost personal, way and subsequent discussion within the small groups.    Seeing videos would also help in having staff feel more in touch with Managers and allow the personality of Managers to show.

 As a Manager, for my team to be able to learn in the way they are most comfortable with and get the most out of and feel part of the team is vital.   All of the above points show that using mediacasting can support this very effectively.